We will accept returns on items returned in mint, unused condition.
Refunds will be issued minus the shipping cost within 5 business day of the receipt of the returned goods.
Custom made orders are not eligible for returns unless the product has been wrongly manufactured
and does not meet the agreed specifications.
Returns and exchanges are only valid within the United States.
Returns and exchanges can only be authorized within 15 days of original purchase date.
All returns and exchanges must be authorized by one of our representatives.
We only accept return and exchange requests by the original customer.
Orders returned without return authorization cannot be processed.
A return authorization is valid for 7 days.
The return must be shipped within this period.
After 7 days the return authorization will expire.
Return shipping must be paid by the customer.
If a product is damaged during installation, a replacement may be offered at a discounted rate.
Refunds will only be issued to the original credit card used at the time of purchase.
You may send your products back using a carrier of your preference.
We recommend all returns to be shipped using a trackable and insured shipping method.
K&L Wall-Art LLC
271 Western Ave STE 410
Lynn, MA 01904
We cannot be responsible for returned packages that are lost or damaged in transit.